Bank of America: Enterprise Document Migration with WordPipe

The Challenge

During a major infrastructure consolidation, Bank of America's technology division needed to update server references, UNC paths, hyperlinks, and embedded object links across more than 50,000 Microsoft Word documents stored on network shares throughout the organisation. These documents included compliance policies, internal procedures, client-facing reports, and regulatory filings that contained hardcoded references to legacy server names and file paths. The migration had a strict deadline imposed by decommissioning schedules, and manual editing was not feasible given the volume of documents and the requirement for zero tolerance on errors in financial compliance documentation. The team required a solution that could process documents in batch across network shares while preserving formatting, metadata, and document protection settings.

The Solution

Bank of America deployed WordPipe across their document management infrastructure to perform batch find-and-replace operations on the entire document library. WordPipe processed documents directly on network shares, updating old server names to new server names, fixing broken UNC paths, and correcting hyperlinks pointing to decommissioned systems. The tool's ability to handle password-protected documents, preserve tracked changes and comments, and operate on documents without opening Microsoft Word made it ideal for the enterprise environment. IT staff configured multiple replacement lists targeting different server migration phases, scheduling batch runs via Windows Task Scheduler during off-peak hours. WordPipe's detailed logging provided an audit trail for compliance verification, documenting every change made to every document processed.

Results

Products Used

• WordPipe — Batch find-and-replace across 50,000+ Word documents on network shares
• ExcelPipe — Complementary updates to Excel spreadsheets referencing the same servers