Support Policy

At DataMystic, we want your experience with our products to be productive and enjoyable. Our Technical Support policy is as follows:

• FREE access to technical support forums
• FREE email support (low priority). How good is our support?
• The most recent international language translations
• Unlimited Free Access to Technical Support web site and product FAQs
• Unlimited Free Access to Discussion Forums.

For guaranteed support priority, please see our fee-based Premium Support Program.

DataMystic reserves the right to change support policies and pricing as necessary to address business needs.