Software runs successfully on Windows 8, 7 x32 and x64,
Vista x32 and x64, 2003/XP
We are here to provide technical support to our customers.
A floating (roaming) license allows multiple users to share use of an application, whereas a normal license is locked down to a single computer.
One floating license is needed for each concurrent user. For example, with one floating license, any number of users can have the software installed, but only one can use it at at a time - the others must wait for them to finish using it.
With two floating licenses, again, any number of users can have the software installed, but only two can use it at the same time - the others must wait. The waiting users see a warning message. When one user finishes using the software, another user can begin.
Each Floating License also includes the Floating License Server, which ensures that only the licensed number of users have access. The Floating License Server is a small application that normally runs on a server-class computer so that it is always monitoring the licenses (even detecting client computer reboots or crashes).
See also the information on unattended installations. Note - this is quite different to the File Server edition also offered, which is intended to allow the software to run directly on the server, eliminating network latency for very large numbers of files (50,000+).
You need to purchase one floating license for each concurrent user. The software is installed on both the client(s) and server computers, but on the server it is invoked with parameters that makes it run as a server. The server key that we send on purchase determines the maximum number of copies that can be run simultaneously. If you purchase additional licenses we will send you a new key.
You must login to download the full copy of the software first - it is different to the evaluation copy.
For the examples below, we will use TextPipe.exe as the example, but this equally well applies to WordPipe.exe ExcelPipe.exe, etc.
To start the server and enter your license key, run
C:\Program Files (x86)\DataMystic\TextPipe\TextPipe.exe SERVER REGISTER
The very first time you do this you will be prompted for a key. Enter your key now. The key can be found when you login under the 'Downloads...' link for the product you have purchased.
Choose one computer as the server, typically a server-class computer.
To start the server, run
C:\Program Files (x86)\DataMystic\TextPipe\TextPipe.exe SERVER
Now the server is running you can start up client applications.
Note: There are several alternative forms of the SERVER command-line option:
Once the server is running, you can start each client (on the same computer or different computers) as per normal e.g.
C:\Program Files (x86)\DataMystic\TextPipe\TextPipe.exe
It will start searching for the server, and if not found, it will abort with an error message. It requires a working TCP/IP network to find the server.
You can run the client and server on the same computer. To do so, run:
C:\Program Files (x86)\DataMystic\TextPipe\TextPipe.exe SERVER
C:\Program Files (x86)\DataMystic\TextPipe\TextPipe.exe
You can optionally specify the TCP/IP address where TextPipe should look for the server, or change the time-out value, using an INI file setting. Note that this is seldom necessary, it's needed only if the server cannot be automatically found using UDP broadcasts.
Create the file TextPipe.INI in the same folder as TextPipe.exe (usually C:\Program Files (x86)\DataMystic\TextPipe) and enter the following text:
[LICENSE]
Server=192.168.0.1
Timeout=3
Server=<IP address> This overrides the UDP broadcast that is used to locate the server, and will let it work on networks that block UDP broadcasts, or over the Internet. Note that this does NOT eliminate the need for UDP, only the need for broadcasts.
Timeout=<seconds> This overrides the amount of time the client waits for a response. The default value is three seconds, and should be sufficient for most purposes.
Windows XP Service Pack 2 introduced the Windows Firewall. Although far better than no firewall at all, it leaves something to be desired in the realm of compatibility. Here is the way to open the proper UDP port and make client/server Network Licensing work:
That should let the client copies locate the server and work as designed.
You may also need to disable DEP (Data Execution Prevention) to get the software running.
You may need to add an exception to allow the server to monitor incoming connections.
You will need to add an exception if running
textpipe.exe SERVER
or
textpipe.exe SERVER REGISTER
results in the following dialog:
The server and client use the same executable file but started in different manners. In order to upgrade the client, you also need to upgrade the server at the same time.